The duties of a NSW Responsible Service of Alcohol (RSA) marshal in New South Wales may include:

Monitoring alcohol consumption: RSA marshals are responsible for overseeing the responsible service and consumption of alcohol within a licensed establishment. They ensure compliance with legal requirements and guidelines related to alcohol service.

Checking identification: RSA marshals verify the age and identification of patrons to prevent underage drinking. They may ask for valid identification documents, such as driver's licenses or passports, to confirm the legal drinking age.

Assisting staff and patrons: RSA marshals provide support and guidance to staff members and patrons regarding responsible alcohol service and consumption. They answer questions, address concerns, and offer assistance when necessary.

Managing difficult situations: In the event of conflicts, RSA marshals help manage and de-escalate difficult situations involving intoxicated or disruptive individuals. They may work closely with security personnel and staff members to maintain a safe and controlled environment.

Reporting incidents: RSA marshals are responsible for documenting any incidents or breaches of alcohol service guidelines. They may report such incidents to the management or relevant authorities as required.

Promoting safety and compliance: RSA marshals actively promote responsible drinking practices and enforce regulations related to alcohol service. They ensure that licensed establishments adhere to the laws and regulations governing the responsible service of alcohol.

It’s important to note that specific duties may vary depending on the establishment, and RSA marshals must undergo appropriate training and certification to fulfill their role effectively.

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