In New South Wales (NSW), a security control room operator plays a critical role in maintaining the safety and security of a building, facility, or event. First of all, you need to apply for a Class 1E Monitoring Centre Operator – monitor security alarm activations for the purpose of property protection.
The responsibilities of a security control room operator may include:

Monitoring security systems: The operator is responsible for monitoring security systems such as CCTV cameras, access control systems, and alarms to identify and respond to any security incidents.

Responding to emergencies: In the event of an emergency, the operator must respond promptly by initiating appropriate emergency response procedures, notifying the appropriate authorities, and directing the emergency response team.

Maintaining communication: The operator must maintain communication with other security personnel, including security guards, and report any suspicious activity or security breaches.

Record Keeping: Keeping an accurate record of events that occur in the control room, including any security incidents, emergency response activities, and visitor logs.

Conducting Investigations: Conducting investigations into security breaches, monitoring activities of interest, and collaborating with law enforcement agencies when necessary.

Overall, the role of a security control room operator in NSW is to ensure the safety and security of a facility or event by continuously monitoring and responding to any potential threats or security breaches.
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