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Sydney Trains Security Officer
Certis Security Australia
SydneyCBD, Inner West & Eastern Suburbs
Casual/Vacation
About Certis Security Australia
With over 60 years of experience in rich physical security heritage, deep market insights and patented technology innovations, Certis is a trusted advanced integrated security services provider for businesses around the globe. To learn more about us visit www.certisgroup.com and www.certisgroup.com/au
About the Opportunity
Be part of a leading global security company and realise your potential with Certis as we journey with you through our diverse range of career opportunities – from security operations to technology roles and professional functions.
Develop and maintain strong business relationships with the client and their representatives
Working for Various Sydney Train Sites including; stations, stabling yards, support centres
Assist station staff with passenger safety, crowd control and anti-social behaviours
Protect assets including trains, property and staff/passengers
Mostly Night shifts and 7 day rosters
Effectively handle complaints from clients, ensuring all issues are analysed, resolved and recorded
Internal and external foot patrols, spot checking, fault reporting
Emergency and alarm responses
Write legible and informative incident reports, hazard reports and shift logs
Always represent and promote the company
About you
Permanent Residency without restrictions
Current Security Licence (1AC)
Certificate (s) in Security Operations
Valid First Aid Certificate
Minimum 1 years demonstrated experience in a similar role (s)
Intermediate to Advanced Computer Skills- literacy in all MS Office products
Highly Customer service orientated
Ability to work autonomously
Excellent communication skills- active listening and professionalism
Conflict resolution
Incident report writing skills- attention to detail
Confidentiality- ability to maintain sensitive information
Good to have Railway Industry Worker Card.
Benefits & Culture
Friendly and inclusive environment
Growth and development are supported and promoted
A discount program where employees, and their family members, can save at over 400 retailers Australia wide
A well-being program that provides advice about mental, physical, and financial well-being
An Employee Assistance Program (EAP) that is available to employees and their families
Cultural diversity is valued and supported
Emphasis on learning and development, where a state-of-the-art LMS is available to all employees
Diversity Statement
Certis Security Australia promotes diversity in the workplace through our Diversity Inclusion initiative and via our Indigenous partnership with Corroboree Security. We encourage women, Aboriginal and Torres Strait Islander peoples to apply for this role.
Should you apply please be advised that should a decision be made to proceed with your application to the next stage of the recruitment process, it is only at this stage will a member of the recruitment team be in contact with you.
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NSW – Master Licence 405 149 073
Employer questions
Your application will include the following questions:
Do you hold a current security licence?
Which of the following First Aid accreditations do you currently hold?
Which of the following statements best describes your right to work in Australia?
Have you completed a qualification in security operations?
Do you have a current Australian driver’s licence?

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